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Gas Line Repair in Malden, MA
61% of households in Malden heat with utility gas, which means a buried service line runs from the street to a meter on most of these properties. Where that line ends is a federal definition, and it decides who repairs what.
Read this first
A buried service line and a meter sit on most properties in Malden, where 61% of homes are on mains gas. Federal rules end the utility's service line at the meter outlet, so everything downstream of the meter is the owner's to maintain and repair.
Source: US Census Bureau, American Community Survey table B25040; the service line boundary is 49 CFR § 192.3.
If you smell gas right now
Leave the building on foot. Do not use a phone or a light switch inside. Call 911 and your gas utility from somewhere else, and do not call us — we are a referral service, not an emergency line. The full list, in order.
How Malden is supplied
A buried run from the street to a meter, and piping onward through the property. Federal rules end the service line at the meter outlet; what comes after is customer piping.
The piping people forget they own is the buried run from the meter to a detached garage, a grill or a pool heater. That is theirs, and it may not be marked when somebody comes to locate lines.
| Households in Malden | Share |
|---|---|
| Utility (mains) gas | 61% |
| Bottled or tank propane | 3% |
| Electricity | 23% |
| Fuel oil and kerosene | 11% |
| Wood and everything else | 3% |
Source: US Census Bureau, American Community Survey 5-year estimates, table B25040 (house heating fuel), 2023 release. Universe: 26,319 occupied housing units. B25040 is a fuel count, not an infrastructure count. It tells you what burns in these houses, from which the arrangement follows — but it is an inference, not a meter reading. Service line definition: 49 CFR § 192.3, via PHMSA interpretation PI-12-0003.
Across Massachusetts as a whole, 56% of households are on mains gas and 4% on tank propane. Malden sits 5 points above the state on mains and about level with it on propane. That spread is what a state average hides, and it is why this page carries the town’s own figures rather than inheriting them.
Before anyone digs on the property
Digging is the risk, not age or material. PHMSA names excavation damage as the leading cause of pipeline incidents and puts a caller’s chance of avoiding one at 99 percent. 8-1-1 is nationwide, toll-free, and costs nothing.
Source: PHMSA, 811 Day.
What to ask whoever quotes it
Ask which side of the meter the work is on before anything else. On the utility side it may not be a contractor job at all, and a quote that has not established that has not established whose problem it is.
Other Massachusetts towns we route in
- Medway 46% mains gas · 2% tank propane
- Beverly 48% mains gas · 3% tank propane
- Roxbury 60% mains gas · 3% tank propane
- Milton 67% mains gas · 2% tank propane
- Newton Center 72% mains gas · 3% tank propane
Checking a plumber in Massachusetts
Massachusetts licenses are issued by the Massachusetts Board of State Examiners of Plumbers and Gas Fitters, which publishes a public search you can use before work begins.
Gas work is separately permitted and separately licensed in most jurisdictions, so ask specifically about gas rather than plumbing in general.
For repair work, not for a suspected leak.If you can smell gas, leave and call 911 or your utility from outside; this is the wrong number for that. For everything else — a line, a meter, an appliance connection — we will route you to a contractor covering your area, free of charge to you. Any Malden job, gas or otherwise, is routed from here.
Call (888) 752-8038