If you smell gas, do not use this site. Leave the building on foot, do not use a phone, a light switch or anything else that could ignite, and call 911 and your gas utility from somewhere else. Do not call us — we are a referral service and we are not an emergency line. What to do, in order.

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About GaslineSafe

Short, and one part of it matters more than the rest.

Read this first

GaslineSafe is not an emergency service, and that is the first thing worth knowing about it. NXTA Flow operates the site, no work is performed on it, and it deliberately publishes no instruction for a reader to act on gas equipment themselves.

GaslineSafe is a referral service, not a contractor and not an emergency service. If you suspect a leak, leave and call 911 and your gas utility — not us. Otherwise we connect homeowners with independent contractors. Contractors are required to hold whatever credential their state or municipality demands, and gas work is separately licensed in most of them; every state page sets out who licenses plumbers there and where to check. We carry out no work, we do not set prices, and we never charge homeowners anything — the contractors in our network pay us when we route them a call.

We are not an emergency service

We route calls to independent contractors during ordinary hours. We are not on call, we cannot reach you faster than 911 can, and a suspected leak should never come to us first. That is not a disclaimer; it is the reason the banner sits at the top of every page on this site.

The service here

GaslineSafe connects homeowners with independent contractors for gas line and gas piping work — repairs, new runs, and the questions that follow a utility visit. We carry out no work.

How this is funded

The contractors in our network pay us when we route them a call. Homeowners are never charged anything, and we do not set or see the price you are quoted.

The sources behind the figures

The emergency guidance is PHMSA’s, reproduced rather than summarized. The excavation figures are PHMSA’s. The service line boundary is 49 CFR § 192.3. The town figures are the US Census Bureau’s American Community Survey, table B25040, 2023 release. All four are named and linked on the pages that use them.

Source: PHMSA, Pipeline Leak Recognition and What to Do; PHMSA, 811 Day; 49 CFR § 192.3, via PHMSA interpretation PI-12-0003.

What we deliberately do not publish

Any procedure for working on gas. Any price. Any service life for a line, a meter or a regulator. Any claim about how quickly a utility will respond. And we do not tell you the utility always owns up to the meter, because ownership follows tariff and state regulation and varies — what the federal rule fixes is where the regulated line ends, which is a different thing.

Credentials

Contractors are required to hold whatever credential their state or municipality demands, and gas work is separately licensed in most of them. We do not vouch for anyone; each state page sets out who issues the license there and where to look it up.

For repair work, not for a suspected leak.If you can smell gas, leave and call 911 or your utility from outside; this is the wrong number for that. For everything else — a line, a meter, an appliance connection — we will route you to a contractor covering your area, free of charge to you. Gas work heads this site; other plumbing is handled too.

Call (888) 752-8038
Call (888) 752-8038