If you smell gas, do not use this site. Leave the building on foot, do not use a phone, a light switch or anything else that could ignite, and call 911 and your gas utility from somewhere else. Do not call us — we are a referral service and we are not an emergency line. What to do, in order.

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Gas Line Repair in Dracut, MA

Gas arrives by pipe for 69% of homes in Dracut. The part of it you can see is the meter; the part that goes wrong most expensively is the part you cannot.

Read this first

The utility's regulated line ends at the meter outlet and the piping beyond it belongs to the property owner. That boundary decides most gas line questions in Dracut, where 69% of households heat with utility gas and a buried service line runs from the street on most properties.

Source: US Census Bureau, American Community Survey table B25040; the service line boundary is 49 CFR § 192.3.

GaslineSafe is a referral service, not a contractor and not an emergency service. If you suspect a leak, leave and call 911 and your gas utility — not us. Otherwise we connect homeowners with independent contractors. Contractors are required to hold whatever credential their state or municipality demands, and gas work is separately licensed in most of them; every state page sets out who licenses plumbers there and where to check. We carry out no work, we do not set prices, and we never charge homeowners anything — the contractors in our network pay us when we route them a call.

If you smell gas right now

Leave the building on foot. Do not use a phone or a light switch inside. Call 911 and your gas utility from somewhere else, and do not call us — we are a referral service, not an emergency line. The full list, in order.

How Dracut is supplied

Under 49 CFR § 192.3, a service line ends at "the outlet of the customer meter or at the connection to a customer’s piping, whichever is further downstream". Upstream of the meter is the operator’s regulated line. Downstream is customer piping, under local code.

That is where the regulated line stops. Who pays is a separate question set by tariff and state regulation, and it is worth asking your utility rather than assuming.

Households in DracutShare
Utility (mains) gas69%
Bottled or tank propane3%
Electricity11%
Fuel oil and kerosene15%
Wood and everything else2%

Source: US Census Bureau, American Community Survey 5-year estimates, table B25040 (house heating fuel), 2023 release. Universe: 12,149 occupied housing units. What B25040 measures is the heating fuel, not the connection. It is the closest published proxy for whether there is a buried service line here, and it is a proxy. Service line definition: 49 CFR § 192.3, via PHMSA interpretation PI-12-0003.

Across Massachusetts as a whole, 56% of households are on mains gas and 4% on tank propane. Dracut sits 13 points above the state on mains and about level with it on propane. That is the gap a statewide number papers over, and the reason the figures above are this town’s rather than the state’s.

Before anyone digs on the property

Digging is the risk, not age or material. PHMSA names excavation damage as the leading cause of pipeline incidents and puts a caller’s chance of avoiding one at 99 percent. 8-1-1 is nationwide, toll-free, and costs nothing.

Source: PHMSA, 811 Day.

What to ask whoever quotes it

Ask them to describe the fault before they price it. "The line needs replacing" is not a diagnosis, and on a buried run the difference between one damaged point and a line at the end of its life is most of the cost.

Other Massachusetts towns we route in

Everywhere we route in Massachusetts

Checking a plumber in Massachusetts

Massachusetts licenses are issued by the Massachusetts Board of State Examiners of Plumbers and Gas Fitters, which publishes a public search you can use before work begins.

Gas work is separately permitted and separately licensed in most jurisdictions, so ask specifically about gas rather than plumbing in general.

For repair work, not for a suspected leak.If you can smell gas, leave and call 911 or your utility from outside; this is the wrong number for that. For everything else — a line, a meter, an appliance connection — we will route you to a contractor covering your area, free of charge to you. Any Dracut job, gas or otherwise, is routed from here.

Call (888) 752-8038
Call (888) 752-8038