If you smell gas, do not use this site. Leave the building on foot, do not use a phone, a light switch or anything else that could ignite, and call 911 and your gas utility from somewhere else. Do not call us — we are a referral service and we are not an emergency line. What to do, in order.

(888) 752-8038

HomeMassachusetts › Boxford

Gas Line Repair in Boxford, MA

Utility gas heats 50% of homes in Boxford. That puts a buried service line and a meter on most properties here, and puts the boundary between the two sides of the system exactly at the meter.

Read this first

Responsibility changes hands at the meter outlet. The line under the ground between the street and the meter is the utility's up to that point, and the yard line and house piping after it are the property owner's. 50% of homes in Boxford heat with utility gas.

Source: US Census Bureau, American Community Survey table B25040; the service line boundary is 49 CFR § 192.3.

GaslineSafe is a referral service, not a contractor and not an emergency service. If you suspect a leak, leave and call 911 and your gas utility — not us. Otherwise we connect homeowners with independent contractors. Contractors are required to hold whatever credential their state or municipality demands, and gas work is separately licensed in most of them; every state page sets out who licenses plumbers there and where to check. We carry out no work, we do not set prices, and we never charge homeowners anything — the contractors in our network pay us when we route them a call.

If you smell gas right now

Leave the building on foot. Do not use a phone or a light switch inside. Call 911 and your gas utility from somewhere else, and do not call us — we are a referral service, not an emergency line. The full list, in order.

How Boxford is supplied

On a mains connection there are two systems, not one, and the meter divides them. The federal definition puts the end of the regulated service line at the meter outlet; local code governs everything beyond it.

Practically, that means part of the problem may not be yours at all — and part of it certainly is.

Households in BoxfordShare
Utility (mains) gas50%
Bottled or tank propane9%
Electricity7%
Fuel oil and kerosene32%
Wood and everything else1%

Source: US Census Bureau, American Community Survey 5-year estimates, table B25040 (house heating fuel), 2023 release. Universe: 2,902 occupied housing units. This is the heating-fuel table. It does not enumerate service lines, and no table does at this geography; what it gives is the best available indication of which arrangement a property is on. Service line definition: 49 CFR § 192.3, via PHMSA interpretation PI-12-0003.

Across Massachusetts as a whole, 56% of households are on mains gas and 4% on tank propane. Boxford sits about level with the state on mains and 6 points above it on propane. That is the gap a statewide number papers over, and the reason the figures above are this town’s rather than the state’s.

Before anyone digs on the property

Digging is the risk, not age or material. PHMSA names excavation damage as the leading cause of pipeline incidents and puts a caller’s chance of avoiding one at 99 percent. 8-1-1 is nationwide, toll-free, and costs nothing.

Source: PHMSA, 811 Day.

What to ask whoever quotes it

Ask what they will do about the existing load. Adding an appliance changes what the existing pipe has to deliver, and sizing is a calculation against the whole system rather than the new run alone.

Other Massachusetts towns we route in

Everywhere we route in Massachusetts

Checking a plumber in Massachusetts

Massachusetts licenses are issued by the Massachusetts Board of State Examiners of Plumbers and Gas Fitters, which publishes a public search you can use before work begins.

Gas work is separately permitted and separately licensed in most jurisdictions, so ask specifically about gas rather than plumbing in general.

For repair work, not for a suspected leak.If you can smell gas, leave and call 911 or your utility from outside; this is the wrong number for that. For everything else — a line, a meter, an appliance connection — we will route you to a contractor covering your area, free of charge to you. Other Boxford requests are covered by the same line.

Call (888) 752-8038
Call (888) 752-8038