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Gas Line Repair in Roxbury Crossing, MA
Most of Roxbury Crossing is on the gas main: 59% of households. That means a meter on the wall and a service line under the ground, and a boundary between them that federal rules put in a specific place.
Read this first
The utility's regulated line ends at the meter outlet and the piping beyond it belongs to the property owner. That boundary decides most gas line questions in Roxbury Crossing, where 59% of households heat with utility gas and a buried service line runs from the street on most properties.
Source: US Census Bureau, American Community Survey table B25040; the service line boundary is 49 CFR § 192.3.
If you smell gas right now
Leave the building on foot. Do not use a phone or a light switch inside. Call 911 and your gas utility from somewhere else, and do not call us — we are a referral service, not an emergency line. The full list, in order.
How Roxbury Crossing is supplied
The meter is doing two jobs: measuring gas, and marking where the federally regulated line stops. The second is the one that matters when something fails.
Buried customer piping past the meter — out to a garage, a grill, a generator — is the owner’s, and it is easy to forget it exists until somebody digs.
| Households in Roxbury Crossing | Share |
|---|---|
| Utility (mains) gas | 59% |
| Bottled or tank propane | 3% |
| Electricity | 30% |
| Fuel oil and kerosene | 5% |
| Wood and everything else | 2% |
Source: US Census Bureau, American Community Survey 5-year estimates, table B25040 (house heating fuel), 2023 release. Universe: 4,564 occupied housing units. The table counts heating fuel rather than pipework. A house on mains gas almost certainly has a service line; the Census does not say so directly and neither do we. Service line definition: 49 CFR § 192.3, via PHMSA interpretation PI-12-0003.
Across Massachusetts as a whole, 56% of households are on mains gas and 4% on tank propane. Roxbury Crossing sits about level with the state on mains and about level with it on propane. Averages are where this kind of difference disappears. The figures on this page are the town’s own for that reason.
Before anyone digs on the property
One free call before any excavation. PHMSA is blunt about why: excavation damage is the leading cause of pipeline incidents, and 8-1-1 raises the odds of avoiding one to 99 in 100. It applies to a fence post as much as a foundation.
Source: PHMSA, 811 Day.
What to ask whoever quotes it
Ask how much gas work they actually do, not whether they can. Gas is separately licensed in most jurisdictions and plenty of capable plumbers do very little of it.
Other Massachusetts towns we route in
- Millis 40% mains gas · 5% tank propane
- Nahant 72% mains gas · 0% tank propane
- Walpole 52% mains gas · 2% tank propane
- East Weymouth 41% mains gas · 2% tank propane
- Belmont 70% mains gas · 2% tank propane
Checking a plumber in Massachusetts
Massachusetts licenses are issued by the Massachusetts Board of State Examiners of Plumbers and Gas Fitters, which publishes a public search you can use before work begins.
Gas work is separately permitted and separately licensed in most jurisdictions, so ask specifically about gas rather than plumbing in general.
For repair work, not for a suspected leak.If you can smell gas, leave and call 911 or your utility from outside; this is the wrong number for that. For everything else — a line, a meter, an appliance connection — we will route you to a contractor covering your area, free of charge to you. Gas is one part of what Roxbury Crossing calls us about.
Call (888) 752-8038