If you smell gas, do not use this site. Leave the building on foot, do not use a phone, a light switch or anything else that could ignite, and call 911 and your gas utility from somewhere else. Do not call us — we are a referral service and we are not an emergency line. What to do, in order.

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Gas Line Repair in Rock City, IL

Rock City has a large share of propane: 39% of households use bottled or tank gas against 43% on mains. On propane none of the installation belongs to a utility.

Read this first

39% of households in Rock City use bottled or tank gas, which puts the supply on the property rather than under the street. There is no utility service line and no meter boundary: the tank, the regulator and the line to the house belong to the owner or the gas supplier by contract.

Source: US Census Bureau, American Community Survey table B25040; the service line boundary is 49 CFR § 192.3.

GaslineSafe is a referral service, not a contractor and not an emergency service. If you suspect a leak, leave and call 911 and your gas utility — not us. Otherwise we connect homeowners with independent contractors. Contractors are required to hold whatever credential their state or municipality demands, and gas work is separately licensed in most of them; every state page sets out who licenses plumbers there and where to check. We carry out no work, we do not set prices, and we never charge homeowners anything — the contractors in our network pay us when we route them a call.

If you smell gas right now

Leave the building on foot. Do not use a phone or a light switch inside. Call 911 and your gas utility from somewhere else, and do not call us — we are a referral service, not an emergency line. The full list, in order.

How Rock City is supplied

No meter, no service line, no tariff. On propane the whole installation is one thing and it is yours, from the tank to the appliance.

Which is why the buried section deserves attention here more than it does on a mains connection: nobody else is watching it.

Households in Rock CityShare
Utility (mains) gas43%
Bottled or tank propane39%
Electricity16%
Fuel oil and kerosene0%
Wood and everything else2%

Source: US Census Bureau, American Community Survey 5-year estimates, table B25040 (house heating fuel), 2023 release. Universe: 509 occupied housing units. B25040 records what heats the house, which is the best available guide to whether a property has mains gas or a tank — it does not count service lines directly. Service line definition: 49 CFR § 192.3, via PHMSA interpretation PI-12-0003.

Before anyone digs on the property

PHMSA describes excavation damage as the leading cause of pipeline incidents, and puts the effect of one free phone call plainly: someone who calls 8-1-1 before they dig has a 99 percent chance of avoiding an incident, injury, harm to the environment and even death.

Source: PHMSA, 811 Day.

What to ask whoever quotes it

Ask them to describe the fault before they price it. "The line needs replacing" is not a diagnosis, and on a buried run the difference between one damaged point and a line at the end of its life is most of the cost.

Other Illinois towns we route in

  • Roscoe 90% mains gas · 2% tank propane
  • Evanston 77% mains gas · 2% tank propane
  • Byron 80% mains gas · 9% tank propane
  • Makanda 18% mains gas · 18% tank propane
  • New Lenox 89% mains gas · 2% tank propane

Everywhere we route in Illinois

Checking a plumber in Illinois

Illinois licenses are issued by the Illinois Department of Public Health, Plumbing Program, which publishes a public search you can use before work begins.

Gas work is separately permitted and separately licensed in most jurisdictions, so ask specifically about gas rather than plumbing in general.

For repair work, not for a suspected leak.If you can smell gas, leave and call 911 or your utility from outside; this is the wrong number for that. For everything else — a line, a meter, an appliance connection — we will route you to a contractor covering your area, free of charge to you. Gas is one part of what Rock City calls us about.

Call (888) 752-8038
Call (888) 752-8038