Gas Line Repair in New Lenox, IL
In New Lenox, 89% of homes are on mains gas. Every one of them has a service line under the ground between the street and the meter, and part of it belongs to somebody else.
Read this first
Responsibility changes hands at the meter outlet. The line under the ground between the street and the meter is the utility's up to that point, and the yard line and house piping after it are the property owner's. 89% of homes in New Lenox heat with utility gas.
Source: US Census Bureau, American Community Survey table B25040; the service line boundary is 49 CFR § 192.3.
If you smell gas right now
Leave the building on foot. Do not use a phone or a light switch inside. Call 911 and your gas utility from somewhere else, and do not call us — we are a referral service, not an emergency line. The full list, in order.
How New Lenox is supplied
On a mains connection there are two systems, not one, and the meter divides them. The federal definition puts the end of the regulated service line at the meter outlet; local code governs everything beyond it.
Practically, that means part of the problem may not be yours at all — and part of it certainly is.
| Households in New Lenox | Share |
|---|---|
| Utility (mains) gas | 89% |
| Bottled or tank propane | 2% |
| Electricity | 9% |
| Fuel oil and kerosene | 0% |
| Wood and everything else | under 1% |
Source: US Census Bureau, American Community Survey 5-year estimates, table B25040 (house heating fuel), 2023 release. Universe: 12,519 occupied housing units. The table counts heating fuel rather than pipework. A house on mains gas almost certainly has a service line; the Census does not say so directly and neither do we. Service line definition: 49 CFR § 192.3, via PHMSA interpretation PI-12-0003.
Across Illinois as a whole, 82% of households are on mains gas and 2% on tank propane. New Lenox sits 7 points above the state on mains and about level with it on propane. That distance from the state average is the whole argument for publishing a town figure at all.
Before anyone digs on the property
Digging is the risk, not age or material. PHMSA names excavation damage as the leading cause of pipeline incidents and puts a caller’s chance of avoiding one at 99 percent. 8-1-1 is nationwide, toll-free, and costs nothing.
Source: PHMSA, 811 Day.
What to ask whoever quotes it
Ask how much gas work they actually do, not whether they can. Gas is separately licensed in most jurisdictions and plenty of capable plumbers do very little of it.
Other Illinois towns we route in
- Glenview 76% mains gas · 1% tank propane
- Harwood Heights 84% mains gas · 2% tank propane
- Forest Park 74% mains gas · 2% tank propane
- Dakota 51% mains gas · 37% tank propane
- Calumet City 81% mains gas · 1% tank propane
Checking a plumber in Illinois
Illinois licenses are issued by the Illinois Department of Public Health, Plumbing Program, which publishes a public search you can use before work begins.
Gas work is separately permitted and separately licensed in most jurisdictions, so ask specifically about gas rather than plumbing in general.
For repair work, not for a suspected leak.If you can smell gas, leave and call 911 or your utility from outside; this is the wrong number for that. For everything else — a line, a meter, an appliance connection — we will route you to a contractor covering your area, free of charge to you. Non-emergency work in New Lenox goes through this number as well.
Call (888) 752-8038