Gas Line Repair in Southlake, TX
Most of Southlake is on the gas main: 74% of households. That means a meter on the wall and a service line under the ground, and a boundary between them that federal rules put in a specific place.
Read this first
Responsibility changes hands at the meter outlet. The line under the ground between the street and the meter is the utility's up to that point, and the yard line and house piping after it are the property owner's. 74% of homes in Southlake heat with utility gas.
Source: US Census Bureau, American Community Survey table B25040; the service line boundary is 49 CFR § 192.3.
If you smell gas right now
Leave the building on foot. Do not use a phone or a light switch inside. Call 911 and your gas utility from somewhere else, and do not call us — we are a referral service, not an emergency line. The full list, in order.
How Southlake is supplied
The meter is doing two jobs: measuring gas, and marking where the federally regulated line stops. The second is the one that matters when something fails.
Buried customer piping past the meter — out to a garage, a grill, a generator — is the owner’s, and it is easy to forget it exists until somebody digs.
| Households in Southlake | Share |
|---|---|
| Utility (mains) gas | 74% |
| Bottled or tank propane | 1% |
| Electricity | 25% |
| Fuel oil and kerosene | 0% |
| Wood and everything else | under 1% |
Source: US Census Bureau, American Community Survey 5-year estimates, table B25040 (house heating fuel), 2023 release. Universe: 9,458 occupied housing units. B25040 records what heats the house, which is the best available guide to whether a property has mains gas or a tank — it does not count service lines directly. Service line definition: 49 CFR § 192.3, via PHMSA interpretation PI-12-0003.
Across Texas as a whole, 38% of households are on mains gas and 2% on tank propane. Southlake sits 36 points above the state on mains and 1 point below it on propane. That spread is what a state average hides, and it is why this page carries the town’s own figures rather than inheriting them.
Before anyone digs on the property
A locate before digging is free, and PHMSA is unambiguous about the value — excavation damage is the leading cause of pipeline incidents and calling 8-1-1 first avoids one 99 times in a hundred. The gap to ask about is private buried line, which a standard locate may not mark.
Source: PHMSA, 811 Day.
What to ask whoever quotes it
If any part of the job is in the ground, ask when they are calling 8-1-1 and whether a private line may be in the way. Both answers should come before the excavation, not during it.
Other Texas towns we route in
- Sunnyvale 59% mains gas · 5% tank propane
- The Colony 32% mains gas · 2% tank propane
- Aubrey 36% mains gas · 3% tank propane
- Bryan 36% mains gas · 3% tank propane
- Josephine 24% mains gas · 0% tank propane
Checking a plumber in Texas
Texas licenses are issued by the Texas State Board of Plumbing Examiners, which publishes a public search you can use before work begins.
Gas work is separately permitted and separately licensed in most jurisdictions, so ask specifically about gas rather than plumbing in general.
For repair work, not for a suspected leak.If you can smell gas, leave and call 911 or your utility from outside; this is the wrong number for that. For everything else — a line, a meter, an appliance connection — we will route you to a contractor covering your area, free of charge to you. Gas is one part of what Southlake calls us about.
Call (888) 752-8038