If you smell gas, do not use this site. Leave the building on foot, do not use a phone, a light switch or anything else that could ignite, and call 911 and your gas utility from somewhere else. Do not call us — we are a referral service and we are not an emergency line. What to do, in order.

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Gas Line Repair in Cincinnati, OH

Cincinnati is a mains gas town — 55% of households heat with utility gas. The useful thing to know before anything goes wrong is where the utility’s responsibility stops.

Read this first

Responsibility changes hands at the meter outlet. The line under the ground between the street and the meter is the utility's up to that point, and the yard line and house piping after it are the property owner's. 55% of homes in Cincinnati heat with utility gas.

Source: US Census Bureau, American Community Survey table B25040; the service line boundary is 49 CFR § 192.3.

GaslineSafe is a referral service, not a contractor and not an emergency service. If you suspect a leak, leave and call 911 and your gas utility — not us. Otherwise we connect homeowners with independent contractors. Contractors are required to hold whatever credential their state or municipality demands, and gas work is separately licensed in most of them; every state page sets out who licenses plumbers there and where to check. We carry out no work, we do not set prices, and we never charge homeowners anything — the contractors in our network pay us when we route them a call.

If you smell gas right now

Leave the building on foot. Do not use a phone or a light switch inside. Call 911 and your gas utility from somewhere else, and do not call us — we are a referral service, not an emergency line. The full list, in order.

How Cincinnati is supplied

Two questions hide behind one. Where does the regulated line end — the federal answer is the meter outlet. And who pays for a repair on either side of that — which is tariff and state regulation, and varies.

The second one is the one that costs money, and it is answered by your utility rather than by any rule you can look up.

Households in CincinnatiShare
Utility (mains) gas55%
Bottled or tank propane2%
Electricity42%
Fuel oil and keroseneunder 1%
Wood and everything else1%

Source: US Census Bureau, American Community Survey 5-year estimates, table B25040 (house heating fuel), 2023 release. Universe: 43,644 occupied housing units. The table counts heating fuel rather than pipework. A house on mains gas almost certainly has a service line; the Census does not say so directly and neither do we. Service line definition: 49 CFR § 192.3, via PHMSA interpretation PI-12-0003.

Across Ohio as a whole, 62% of households are on mains gas and 5% on tank propane. Cincinnati sits 7 points below the state on mains and 3 points below it on propane. That distance from the state average is the whole argument for publishing a town figure at all.

Before anyone digs on the property

PHMSA describes excavation damage as the leading cause of pipeline incidents, and puts the effect of one free phone call plainly: someone who calls 8-1-1 before they dig has a 99 percent chance of avoiding an incident, injury, harm to the environment and even death.

Source: PHMSA, 811 Day.

What to ask whoever quotes it

Ask how much gas work they actually do, not whether they can. Gas is separately licensed in most jurisdictions and plenty of capable plumbers do very little of it.

Other Ohio towns we route in

  • Fairborn 63% mains gas · 1% tank propane
  • Vandalia 57% mains gas · 3% tank propane
  • Radnor 0% mains gas · 29% tank propane
  • Union City 42% mains gas · 14% tank propane
  • Piqua 68% mains gas · 8% tank propane

Everywhere we route in Ohio

Checking a plumber in Ohio

Ohio licenses are issued by the Ohio Construction Industry Licensing Board, Department of Commerce, which publishes a public search you can use before work begins. Ohio licenses commercial plumbing contractors at state level; residential-only work is generally regulated locally.

Gas work is separately permitted and separately licensed in most jurisdictions, so ask specifically about gas rather than plumbing in general.

For repair work, not for a suspected leak.If you can smell gas, leave and call 911 or your utility from outside; this is the wrong number for that. For everything else — a line, a meter, an appliance connection — we will route you to a contractor covering your area, free of charge to you. Non-emergency work in Cincinnati goes through this number as well.

Call (888) 752-8038
Call (888) 752-8038