If you smell gas, do not use this site. Leave the building on foot, do not use a phone, a light switch or anything else that could ignite, and call 911 and your gas utility from somewhere else. Do not call us — we are a referral service and we are not an emergency line. What to do, in order.

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Gas Line Repair in Ridgewood, NY

Most of Ridgewood is on the gas main: 76% of households. That means a meter on the wall and a service line under the ground, and a boundary between them that federal rules put in a specific place.

Read this first

A buried service line and a meter sit on most properties in Ridgewood, where 76% of homes are on mains gas. Federal rules end the utility's service line at the meter outlet, so everything downstream of the meter is the owner's to maintain and repair.

Source: US Census Bureau, American Community Survey table B25040; the service line boundary is 49 CFR § 192.3.

GaslineSafe is a referral service, not a contractor and not an emergency service. If you suspect a leak, leave and call 911 and your gas utility — not us. Otherwise we connect homeowners with independent contractors. Contractors are required to hold whatever credential their state or municipality demands, and gas work is separately licensed in most of them; every state page sets out who licenses plumbers there and where to check. We carry out no work, we do not set prices, and we never charge homeowners anything — the contractors in our network pay us when we route them a call.

If you smell gas right now

Leave the building on foot. Do not use a phone or a light switch inside. Call 911 and your gas utility from somewhere else, and do not call us — we are a referral service, not an emergency line. The full list, in order.

How Ridgewood is supplied

A buried run from the street to a meter, and piping onward through the property. Federal rules end the service line at the meter outlet; what comes after is customer piping.

The piping people forget they own is the buried run from the meter to a detached garage, a grill or a pool heater. That is theirs, and it may not be marked when somebody comes to locate lines.

Households in RidgewoodShare
Utility (mains) gas76%
Bottled or tank propane4%
Electricity9%
Fuel oil and kerosene7%
Wood and everything else3%

Source: US Census Bureau, American Community Survey 5-year estimates, table B25040 (house heating fuel), 2023 release. Universe: 37,586 occupied housing units. The table counts heating fuel rather than pipework. A house on mains gas almost certainly has a service line; the Census does not say so directly and neither do we. Service line definition: 49 CFR § 192.3, via PHMSA interpretation PI-12-0003.

Across New York as a whole, 61% of households are on mains gas and 3% on tank propane. Ridgewood sits 15 points above the state on mains and 1 point above it on propane. Averages are where this kind of difference disappears. The figures on this page are the town’s own for that reason.

Before anyone digs on the property

A locate before digging is free, and PHMSA is unambiguous about the value — excavation damage is the leading cause of pipeline incidents and calling 8-1-1 first avoids one 99 times in a hundred. The gap to ask about is private buried line, which a standard locate may not mark.

Source: PHMSA, 811 Day.

What to ask whoever quotes it

Ask which side of the meter the work is on before anything else. On the utility side it may not be a contractor job at all, and a quote that has not established that has not established whose problem it is.

Other New York towns we route in

  • Minoa 76% mains gas · 4% tank propane
  • Accord 2% mains gas · 25% tank propane
  • Mohegan Lake 14% mains gas · 4% tank propane
  • Chadwicks 50% mains gas · 0% tank propane
  • Bellmore 58% mains gas · 1% tank propane

Everywhere we route in New York

Checking a plumber in New York

New York issues no state plumbing license. New York City licenses Master and Journeyman Plumbers through the Department of Buildings; elsewhere in the state it is your own city, town or county. Start here. Ask the contractor which municipality licenses them and confirm it with that office before work begins.

Gas work is separately permitted and separately licensed in most jurisdictions, so ask specifically about gas rather than plumbing in general.

For repair work, not for a suspected leak.If you can smell gas, leave and call 911 or your utility from outside; this is the wrong number for that. For everything else — a line, a meter, an appliance connection — we will route you to a contractor covering your area, free of charge to you. Gas is one part of what Ridgewood calls us about.

Call (888) 752-8038
Call (888) 752-8038