If you smell gas, do not use this site. Leave the building on foot, do not use a phone, a light switch or anything else that could ignite, and call 911 and your gas utility from somewhere else. Do not call us — we are a referral service and we are not an emergency line. What to do, in order.

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Gas Line Repair in Nassau, NY

Tank propane heats 22% of homes in Nassau. There is no service line here in the federal sense, which sounds like a technicality and is actually the whole difference.

Read this first

No regulated utility service line is involved where the gas comes out of a tank, and 22% of homes in Nassau run on propane. The tank and the buried line from it are governed by the supply agreement rather than by a meter boundary, which changes who is responsible for what.

Source: US Census Bureau, American Community Survey table B25040; the service line boundary is 49 CFR § 192.3.

GaslineSafe is a referral service, not a contractor and not an emergency service. If you suspect a leak, leave and call 911 and your gas utility — not us. Otherwise we connect homeowners with independent contractors. Contractors are required to hold whatever credential their state or municipality demands, and gas work is separately licensed in most of them; every state page sets out who licenses plumbers there and where to check. We carry out no work, we do not set prices, and we never charge homeowners anything — the contractors in our network pay us when we route them a call.

If you smell gas right now

Leave the building on foot. Do not use a phone or a light switch inside. Call 911 and your gas utility from somewhere else, and do not call us — we are a referral service, not an emergency line. The full list, in order.

How Nassau is supplied

A tank, a regulator, and buried line between them and the house. All of it is the property owner’s, and none of it sits under the federal service line definition that governs a mains connection.

That makes the buried run private buried line — which is exactly the sort a standard locate may not mark before somebody digs.

Households in NassauShare
Utility (mains) gas2%
Bottled or tank propane22%
Electricity17%
Fuel oil and kerosene47%
Wood and everything else13%

Source: US Census Bureau, American Community Survey 5-year estimates, table B25040 (house heating fuel), 2023 release. Universe: 2,071 occupied housing units. The table counts heating fuel rather than pipework. A house on mains gas almost certainly has a service line; the Census does not say so directly and neither do we. Service line definition: 49 CFR § 192.3, via PHMSA interpretation PI-12-0003.

Across New York as a whole, 61% of households are on mains gas and 3% on tank propane. Nassau sits 59 points below the state on mains and 19 points above it on propane. The state number would tell you something true about the state and very little about here, which is why it is not the number above.

Before anyone digs on the property

A locate before digging is free, and PHMSA is unambiguous about the value — excavation damage is the leading cause of pipeline incidents and calling 8-1-1 first avoids one 99 times in a hundred. The gap to ask about is private buried line, which a standard locate may not mark.

Source: PHMSA, 811 Day.

What to ask whoever quotes it

Ask whether the job needs a permit and who is pulling it. Gas work is separately permitted in most jurisdictions and the answer should not be you.

Other New York towns we route in

Everywhere we route in New York

Checking a plumber in New York

New York issues no state plumbing license. New York City licenses Master and Journeyman Plumbers through the Department of Buildings; elsewhere in the state it is your own city, town or county. Start here. Ask the contractor which municipality licenses them and confirm it with that office before work begins.

Gas work is separately permitted and separately licensed in most jurisdictions, so ask specifically about gas rather than plumbing in general.

For repair work, not for a suspected leak.If you can smell gas, leave and call 911 or your utility from outside; this is the wrong number for that. For everything else — a line, a meter, an appliance connection — we will route you to a contractor covering your area, free of charge to you. Non-emergency work in Nassau goes through this number as well.

Call (888) 752-8038
Call (888) 752-8038