If you smell gas, do not use this site. Leave the building on foot, do not use a phone, a light switch or anything else that could ignite, and call 911 and your gas utility from somewhere else. Do not call us — we are a referral service and we are not an emergency line. What to do, in order.

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Gas Line Repair in Jackson Heights, NY

Most of Jackson Heights is on the gas main: 64% of households. That means a meter on the wall and a service line under the ground, and a boundary between them that federal rules put in a specific place.

Read this first

A buried service line and a meter sit on most properties in Jackson Heights, where 64% of homes are on mains gas. Federal rules end the utility's service line at the meter outlet, so everything downstream of the meter is the owner's to maintain and repair.

Source: US Census Bureau, American Community Survey table B25040; the service line boundary is 49 CFR § 192.3.

GaslineSafe is a referral service, not a contractor and not an emergency service. If you suspect a leak, leave and call 911 and your gas utility — not us. Otherwise we connect homeowners with independent contractors. Contractors are required to hold whatever credential their state or municipality demands, and gas work is separately licensed in most of them; every state page sets out who licenses plumbers there and where to check. We carry out no work, we do not set prices, and we never charge homeowners anything — the contractors in our network pay us when we route them a call.

If you smell gas right now

Leave the building on foot. Do not use a phone or a light switch inside. Call 911 and your gas utility from somewhere else, and do not call us — we are a referral service, not an emergency line. The full list, in order.

How Jackson Heights is supplied

A buried run from the street to a meter, and piping onward through the property. Federal rules end the service line at the meter outlet; what comes after is customer piping.

The piping people forget they own is the buried run from the meter to a detached garage, a grill or a pool heater. That is theirs, and it may not be marked when somebody comes to locate lines.

Households in Jackson HeightsShare
Utility (mains) gas64%
Bottled or tank propane2%
Electricity4%
Fuel oil and kerosene24%
Wood and everything else6%

Source: US Census Bureau, American Community Survey 5-year estimates, table B25040 (house heating fuel), 2023 release. Universe: 25,384 occupied housing units. B25040 records what heats the house, which is the best available guide to whether a property has mains gas or a tank — it does not count service lines directly. Service line definition: 49 CFR § 192.3, via PHMSA interpretation PI-12-0003.

Across New York as a whole, 61% of households are on mains gas and 3% on tank propane. Jackson Heights sits 3 points above the state on mains and 1 point below it on propane. The state number would tell you something true about the state and very little about here, which is why it is not the number above.

Before anyone digs on the property

Excavation damage remains the leading cause of pipeline incidents according to PHMSA. That is not a fact about pipelines so much as a fact about gardening, and the prevention is one free call to 8-1-1 before the first spade goes in.

Source: PHMSA, 811 Day.

What to ask whoever quotes it

Ask which side of the meter the work is on before anything else. On the utility side it may not be a contractor job at all, and a quote that has not established that has not established whose problem it is.

Other New York towns we route in

Everywhere we route in New York

Checking a plumber in New York

New York issues no state plumbing license. New York City licenses Master and Journeyman Plumbers through the Department of Buildings; elsewhere in the state it is your own city, town or county. Start here. Ask the contractor which municipality licenses them and confirm it with that office before work begins.

Gas work is separately permitted and separately licensed in most jurisdictions, so ask specifically about gas rather than plumbing in general.

For repair work, not for a suspected leak.If you can smell gas, leave and call 911 or your utility from outside; this is the wrong number for that. For everything else — a line, a meter, an appliance connection — we will route you to a contractor covering your area, free of charge to you. Any Jackson Heights job, gas or otherwise, is routed from here.

Call (888) 752-8038
Call (888) 752-8038