If you smell gas, do not use this site. Leave the building on foot, do not use a phone, a light switch or anything else that could ignite, and call 911 and your gas utility from somewhere else. Do not call us — we are a referral service and we are not an emergency line. What to do, in order.

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Gas Line Repair in Pfafftown, NC

Pfafftown is a town of two systems. 20% take mains gas and 4% use propane, and only one of those arrangements has a utility on the other side of it.

Read this first

Pfafftown splits between mains and tank gas, at 20% on utility gas and 4% on bottled. Which one a property has decides where responsibility changes hands: a meter outlet marks the boundary on mains gas, while a tank puts the whole installation on the owner.

Source: US Census Bureau, American Community Survey table B25040; the service line boundary is 49 CFR § 192.3.

GaslineSafe is a referral service, not a contractor and not an emergency service. If you suspect a leak, leave and call 911 and your gas utility — not us. Otherwise we connect homeowners with independent contractors. Contractors are required to hold whatever credential their state or municipality demands, and gas work is separately licensed in most of them; every state page sets out who licenses plumbers there and where to check. We carry out no work, we do not set prices, and we never charge homeowners anything — the contractors in our network pay us when we route them a call.

If you smell gas right now

Leave the building on foot. Do not use a phone or a light switch inside. Call 911 and your gas utility from somewhere else, and do not call us — we are a referral service, not an emergency line. The full list, in order.

How Pfafftown is supplied

The split here means a contractor may be quoting on either arrangement, and the first question is which. On mains it also matters which side of the meter the fault is on, because one side may not be a contractor job at all.

Households in PfafftownShare
Utility (mains) gas20%
Bottled or tank propane4%
Electricity69%
Fuel oil and kerosene5%
Wood and everything else2%

Source: US Census Bureau, American Community Survey 5-year estimates, table B25040 (house heating fuel), 2023 release. Universe: 4,757 occupied housing units. Read it as fuel rather than as plumbing. The share on utility gas is how many houses burn it, which is the nearest thing published to how many have a service line. Service line definition: 49 CFR § 192.3, via PHMSA interpretation PI-12-0003.

Across North Carolina as a whole, 31% of households are on mains gas and 4% on tank propane. Pfafftown sits 12 points below the state on mains and about level with it on propane. That is the gap a statewide number papers over, and the reason the figures above are this town’s rather than the state’s.

Before anyone digs on the property

One free call before any excavation. PHMSA is blunt about why: excavation damage is the leading cause of pipeline incidents, and 8-1-1 raises the odds of avoiding one to 99 in 100. It applies to a fence post as much as a foundation.

Source: PHMSA, 811 Day.

What to ask whoever quotes it

Ask which side of the meter the work is on before anything else. On the utility side it may not be a contractor job at all, and a quote that has not established that has not established whose problem it is.

Other North Carolina towns we route in

  • Valdese 16% mains gas · 3% tank propane
  • Charlotte 45% mains gas · 1% tank propane
  • Mount Holly 42% mains gas · 2% tank propane
  • Eden 33% mains gas · 2% tank propane
  • Norwood 7% mains gas · 9% tank propane

Everywhere we route in North Carolina

Checking a plumber in North Carolina

North Carolina licenses are issued by the North Carolina State Board of Examiners of Plumbing, Heating and Fire Sprinkler Contractors, which publishes a public search you can use before work begins.

Gas work is separately permitted and separately licensed in most jurisdictions, so ask specifically about gas rather than plumbing in general.

For repair work, not for a suspected leak.If you can smell gas, leave and call 911 or your utility from outside; this is the wrong number for that. For everything else — a line, a meter, an appliance connection — we will route you to a contractor covering your area, free of charge to you. Other Pfafftown requests are covered by the same line.

Call (888) 752-8038
Call (888) 752-8038