If you smell gas, do not use this site. Leave the building on foot, do not use a phone, a light switch or anything else that could ignite, and call 911 and your gas utility from somewhere else. Do not call us — we are a referral service and we are not an emergency line. What to do, in order.

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Gas Line Repair in Kenly, NC

21% of households in Kenly heat with bottled or tank propane. On propane there is no utility service line and no meter boundary — the tank, the regulator and the buried run to the house are all the property owner’s.

Read this first

No regulated utility service line is involved where the gas comes out of a tank, and 21% of homes in Kenly run on propane. The tank and the buried line from it are governed by the supply agreement rather than by a meter boundary, which changes who is responsible for what.

Source: US Census Bureau, American Community Survey table B25040; the service line boundary is 49 CFR § 192.3.

GaslineSafe is a referral service, not a contractor and not an emergency service. If you suspect a leak, leave and call 911 and your gas utility — not us. Otherwise we connect homeowners with independent contractors. Contractors are required to hold whatever credential their state or municipality demands, and gas work is separately licensed in most of them; every state page sets out who licenses plumbers there and where to check. We carry out no work, we do not set prices, and we never charge homeowners anything — the contractors in our network pay us when we route them a call.

If you smell gas right now

Leave the building on foot. Do not use a phone or a light switch inside. Call 911 and your gas utility from somewhere else, and do not call us — we are a referral service, not an emergency line. The full list, in order.

How Kenly is supplied

No meter, no service line, no tariff. On propane the whole installation is one thing and it is yours, from the tank to the appliance.

Which is why the buried section deserves attention here more than it does on a mains connection: nobody else is watching it.

Households in KenlyShare
Utility (mains) gas3%
Bottled or tank propane21%
Electricity72%
Fuel oil and kerosene1%
Wood and everything else3%

Source: US Census Bureau, American Community Survey 5-year estimates, table B25040 (house heating fuel), 2023 release. Universe: 3,879 occupied housing units. This is the heating-fuel table. It does not enumerate service lines, and no table does at this geography; what it gives is the best available indication of which arrangement a property is on. Service line definition: 49 CFR § 192.3, via PHMSA interpretation PI-12-0003.

Across North Carolina as a whole, 31% of households are on mains gas and 4% on tank propane. Kenly sits 28 points below the state on mains and 17 points above it on propane. That distance from the state average is the whole argument for publishing a town figure at all.

Before anyone digs on the property

8-1-1 is free and nationwide, and PHMSA gives callers a 99 percent chance of avoiding an incident, injury or worse. Ask them what they will and will not mark: privately owned buried lines on your own side of the meter frequently are not covered.

Source: PHMSA, 811 Day.

What to ask whoever quotes it

Ask which side of the meter the work is on before anything else. On the utility side it may not be a contractor job at all, and a quote that has not established that has not established whose problem it is.

Other North Carolina towns we route in

Everywhere we route in North Carolina

Checking a plumber in North Carolina

North Carolina licenses are issued by the North Carolina State Board of Examiners of Plumbing, Heating and Fire Sprinkler Contractors, which publishes a public search you can use before work begins.

Gas work is separately permitted and separately licensed in most jurisdictions, so ask specifically about gas rather than plumbing in general.

For repair work, not for a suspected leak.If you can smell gas, leave and call 911 or your utility from outside; this is the wrong number for that. For everything else — a line, a meter, an appliance connection — we will route you to a contractor covering your area, free of charge to you. Gas is one part of what Kenly calls us about.

Call (888) 752-8038
Call (888) 752-8038