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Gas Line Repair in Southaven, MS
In Southaven, 60% of homes are on mains gas. Every one of them has a service line under the ground between the street and the meter, and part of it belongs to somebody else.
Read this first
A buried service line and a meter sit on most properties in Southaven, where 60% of homes are on mains gas. Federal rules end the utility's service line at the meter outlet, so everything downstream of the meter is the owner's to maintain and repair.
Source: US Census Bureau, American Community Survey table B25040; the service line boundary is 49 CFR § 192.3.
If you smell gas right now
Leave the building on foot. Do not use a phone or a light switch inside. Call 911 and your gas utility from somewhere else, and do not call us — we are a referral service, not an emergency line. The full list, in order.
How Southaven is supplied
Under 49 CFR § 192.3, a service line ends at "the outlet of the customer meter or at the connection to a customer’s piping, whichever is further downstream". Upstream of the meter is the operator’s regulated line. Downstream is customer piping, under local code.
That is where the regulated line stops. Who pays is a separate question set by tariff and state regulation, and it is worth asking your utility rather than assuming.
| Households in Southaven | Share |
|---|---|
| Utility (mains) gas | 60% |
| Bottled or tank propane | 2% |
| Electricity | 37% |
| Fuel oil and kerosene | under 1% |
| Wood and everything else | 1% |
Source: US Census Bureau, American Community Survey 5-year estimates, table B25040 (house heating fuel), 2023 release. Universe: 19,703 occupied housing units. This is the heating-fuel table. It does not enumerate service lines, and no table does at this geography; what it gives is the best available indication of which arrangement a property is on. Service line definition: 49 CFR § 192.3, via PHMSA interpretation PI-12-0003.
Across Mississippi as a whole, 33% of households are on mains gas and 4% on tank propane. Southaven sits 27 points above the state on mains and 2 points below it on propane. Averages are where this kind of difference disappears. The figures on this page are the town’s own for that reason.
Before anyone digs on the property
Digging is the risk, not age or material. PHMSA names excavation damage as the leading cause of pipeline incidents and puts a caller’s chance of avoiding one at 99 percent. 8-1-1 is nationwide, toll-free, and costs nothing.
Source: PHMSA, 811 Day.
What to ask whoever quotes it
Ask what is being left behind: where the new pipe runs, at what depth, and whether you will get a photograph of the trench before it is filled. That record will not exist anywhere else and you will want it eventually.
Other Mississippi towns we route in
- Long Beach 31% mains gas · 3% tank propane
- Horn Lake 54% mains gas · 2% tank propane
- Kiln 3% mains gas · 4% tank propane
- Biloxi 22% mains gas · 2% tank propane
- Pass Christian 12% mains gas · 3% tank propane
Checking a plumber in Mississippi
Mississippi licenses are issued by the Mississippi State Board of Contractors, which publishes a public search you can use before work begins. Mississippi licenses residential and commercial plumbing contractors; individual journeymen are not state-licensed.
Gas work is separately permitted and separately licensed in most jurisdictions, so ask specifically about gas rather than plumbing in general.
For repair work, not for a suspected leak.If you can smell gas, leave and call 911 or your utility from outside; this is the wrong number for that. For everything else — a line, a meter, an appliance connection — we will route you to a contractor covering your area, free of charge to you. Non-emergency work in Southaven goes through this number as well.
Call (888) 752-8038