If you smell gas, do not use this site. Leave the building on foot, do not use a phone, a light switch or anything else that could ignite, and call 911 and your gas utility from somewhere else. Do not call us — we are a referral service and we are not an emergency line. What to do, in order.

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Gas Line Repair in Winchester, MA

58% of households in Winchester heat with utility gas, which means a buried service line runs from the street to a meter on most of these properties. Where that line ends is a federal definition, and it decides who repairs what.

Read this first

The utility's regulated line ends at the meter outlet and the piping beyond it belongs to the property owner. That boundary decides most gas line questions in Winchester, where 58% of households heat with utility gas and a buried service line runs from the street on most properties.

Source: US Census Bureau, American Community Survey table B25040; the service line boundary is 49 CFR § 192.3.

GaslineSafe is a referral service, not a contractor and not an emergency service. If you suspect a leak, leave and call 911 and your gas utility — not us. Otherwise we connect homeowners with independent contractors. Contractors are required to hold whatever credential their state or municipality demands, and gas work is separately licensed in most of them; every state page sets out who licenses plumbers there and where to check. We carry out no work, we do not set prices, and we never charge homeowners anything — the contractors in our network pay us when we route them a call.

If you smell gas right now

Leave the building on foot. Do not use a phone or a light switch inside. Call 911 and your gas utility from somewhere else, and do not call us — we are a referral service, not an emergency line. The full list, in order.

How Winchester is supplied

49 CFR § 192.3 fixes the end of the service line at the meter outlet. It is a precise answer to a narrow question, and it is not the same as who is responsible for repairs, which varies by utility and by state.

Establishing which side of the meter a fault is on is the first thing any contractor should do, because it decides whether they are the right person to call.

Households in WinchesterShare
Utility (mains) gas58%
Bottled or tank propane3%
Electricity12%
Fuel oil and kerosene26%
Wood and everything else1%

Source: US Census Bureau, American Community Survey 5-year estimates, table B25040 (house heating fuel), 2023 release. Universe: 8,054 occupied housing units. B25040 is a fuel count, not an infrastructure count. It tells you what burns in these houses, from which the arrangement follows — but it is an inference, not a meter reading. Service line definition: 49 CFR § 192.3, via PHMSA interpretation PI-12-0003.

Across Massachusetts as a whole, 56% of households are on mains gas and 4% on tank propane. Winchester sits about level with the state on mains and about level with it on propane. That is the gap a statewide number papers over, and the reason the figures above are this town’s rather than the state’s.

Before anyone digs on the property

8-1-1 is free and nationwide, and PHMSA gives callers a 99 percent chance of avoiding an incident, injury or worse. Ask them what they will and will not mark: privately owned buried lines on your own side of the meter frequently are not covered.

Source: PHMSA, 811 Day.

What to ask whoever quotes it

Ask whether the job needs a permit and who is pulling it. Gas work is separately permitted in most jurisdictions and the answer should not be you.

Other Massachusetts towns we route in

Everywhere we route in Massachusetts

Checking a plumber in Massachusetts

Massachusetts licenses are issued by the Massachusetts Board of State Examiners of Plumbers and Gas Fitters, which publishes a public search you can use before work begins.

Gas work is separately permitted and separately licensed in most jurisdictions, so ask specifically about gas rather than plumbing in general.

For repair work, not for a suspected leak.If you can smell gas, leave and call 911 or your utility from outside; this is the wrong number for that. For everything else — a line, a meter, an appliance connection — we will route you to a contractor covering your area, free of charge to you. Any Winchester job, gas or otherwise, is routed from here.

Call (888) 752-8038
Call (888) 752-8038