If you smell gas, do not use this site. Leave the building on foot, do not use a phone, a light switch or anything else that could ignite, and call 911 and your gas utility from somewhere else. Do not call us — we are a referral service and we are not an emergency line. What to do, in order.

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Gas Line Repair in Shelbyville, KY

Shelbyville is split: 43% of households are on mains gas and 5% on bottled or tank propane. Those are two different arrangements with two different answers about who owns the pipe.

Read this first

In Shelbyville, 43% of homes are on mains gas and 5% on bottled, so the town average settles nothing about any one address. Mains gas ends the utility's regulated line at the meter outlet; a tank supply has no such boundary.

Source: US Census Bureau, American Community Survey table B25040; the service line boundary is 49 CFR § 192.3.

GaslineSafe is a referral service, not a contractor and not an emergency service. If you suspect a leak, leave and call 911 and your gas utility — not us. Otherwise we connect homeowners with independent contractors. Contractors are required to hold whatever credential their state or municipality demands, and gas work is separately licensed in most of them; every state page sets out who licenses plumbers there and where to check. We carry out no work, we do not set prices, and we never charge homeowners anything — the contractors in our network pay us when we route them a call.

If you smell gas right now

Leave the building on foot. Do not use a phone or a light switch inside. Call 911 and your gas utility from somewhere else, and do not call us — we are a referral service, not an emergency line. The full list, in order.

How Shelbyville is supplied

The split here means a contractor may be quoting on either arrangement, and the first question is which. On mains it also matters which side of the meter the fault is on, because one side may not be a contractor job at all.

Households in ShelbyvilleShare
Utility (mains) gas43%
Bottled or tank propane5%
Electricity49%
Fuel oil and kerosene1%
Wood and everything else1%

Source: US Census Bureau, American Community Survey 5-year estimates, table B25040 (house heating fuel), 2023 release. Universe: 11,962 occupied housing units. The table counts heating fuel rather than pipework. A house on mains gas almost certainly has a service line; the Census does not say so directly and neither do we. Service line definition: 49 CFR § 192.3, via PHMSA interpretation PI-12-0003.

Across Kentucky as a whole, 37% of households are on mains gas and 5% on tank propane. Shelbyville sits 6 points above the state on mains and about level with it on propane. Averages are where this kind of difference disappears. The figures on this page are the town’s own for that reason.

Before anyone digs on the property

Excavation damage remains the leading cause of pipeline incidents according to PHMSA. That is not a fact about pipelines so much as a fact about gardening, and the prevention is one free call to 8-1-1 before the first spade goes in.

Source: PHMSA, 811 Day.

What to ask whoever quotes it

If any part of the job is in the ground, ask when they are calling 8-1-1 and whether a private line may be in the way. Both answers should come before the excavation, not during it.

Other Kentucky towns we route in

Everywhere we route in Kentucky

Checking a plumber in Kentucky

Kentucky licenses are issued by the Kentucky Department of Housing, Buildings and Construction, Division of Plumbing, which publishes a public search you can use before work begins.

Gas work is separately permitted and separately licensed in most jurisdictions, so ask specifically about gas rather than plumbing in general.

For repair work, not for a suspected leak.If you can smell gas, leave and call 911 or your utility from outside; this is the wrong number for that. For everything else — a line, a meter, an appliance connection — we will route you to a contractor covering your area, free of charge to you. Gas is one part of what Shelbyville calls us about.

Call (888) 752-8038
Call (888) 752-8038