If you smell gas, do not use this site. Leave the building on foot, do not use a phone, a light switch or anything else that could ignite, and call 911 and your gas utility from somewhere else. Do not call us — we are a referral service and we are not an emergency line. What to do, in order.

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Gas Line Repair in Big Creek, KY

In Big Creek, 20% of homes run on tank propane rather than mains gas. That changes the answer to almost every question on this page, starting with who owns the pipe.

Read this first

Tank gas serves 20% of households in Big Creek. With no utility main and no meter, the boundary that matters on mains gas does not exist here, and the tank, regulator and buried line are the owner's or the supplier's under contract.

Source: US Census Bureau, American Community Survey table B25040; the service line boundary is 49 CFR § 192.3.

GaslineSafe is a referral service, not a contractor and not an emergency service. If you suspect a leak, leave and call 911 and your gas utility — not us. Otherwise we connect homeowners with independent contractors. Contractors are required to hold whatever credential their state or municipality demands, and gas work is separately licensed in most of them; every state page sets out who licenses plumbers there and where to check. We carry out no work, we do not set prices, and we never charge homeowners anything — the contractors in our network pay us when we route them a call.

If you smell gas right now

Leave the building on foot. Do not use a phone or a light switch inside. Call 911 and your gas utility from somewhere else, and do not call us — we are a referral service, not an emergency line. The full list, in order.

How Big Creek is supplied

Propane changes the ownership question completely. There is no utility that owns a length of it, which means there is nobody else whose problem part of it is.

It also changes the risk in one specific way: propane is heavier than air and collects in low spaces rather than dispersing upward. Basements, pits and crawl spaces are where it goes.

Households in Big CreekShare
Utility (mains) gas21%
Bottled or tank propane20%
Electricity46%
Fuel oil and kerosene4%
Wood and everything else8%

Source: US Census Bureau, American Community Survey 5-year estimates, table B25040 (house heating fuel), 2023 release. Universe: 316 occupied housing units. This is the heating-fuel table. It does not enumerate service lines, and no table does at this geography; what it gives is the best available indication of which arrangement a property is on. Service line definition: 49 CFR § 192.3, via PHMSA interpretation PI-12-0003.

Across Kentucky as a whole, 37% of households are on mains gas and 5% on tank propane. Big Creek sits 16 points below the state on mains; its propane share carries too wide a margin of error to compare. That is the gap a statewide number papers over, and the reason the figures above are this town’s rather than the state’s.

Before anyone digs on the property

Before any digging — a fence post as much as a foundation — call 8-1-1. It is a nationwide toll-free number, it costs nothing, and PHMSA puts the chance of avoiding an incident afterwards at 99 percent.

Source: PHMSA, 811 Day.

What to ask whoever quotes it

Ask what they will do about the existing load. Adding an appliance changes what the existing pipe has to deliver, and sizing is a calculation against the whole system rather than the new run alone.

Other Kentucky towns we route in

Everywhere we route in Kentucky

Checking a plumber in Kentucky

Kentucky licenses are issued by the Kentucky Department of Housing, Buildings and Construction, Division of Plumbing, which publishes a public search you can use before work begins.

Gas work is separately permitted and separately licensed in most jurisdictions, so ask specifically about gas rather than plumbing in general.

For repair work, not for a suspected leak.If you can smell gas, leave and call 911 or your utility from outside; this is the wrong number for that. For everything else — a line, a meter, an appliance connection — we will route you to a contractor covering your area, free of charge to you. Any Big Creek job, gas or otherwise, is routed from here.

Call (888) 752-8038
Call (888) 752-8038