If you smell gas, do not use this site. Leave the building on foot, do not use a phone, a light switch or anything else that could ignite, and call 911 and your gas utility from somewhere else. Do not call us — we are a referral service and we are not an emergency line. What to do, in order.

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Gas Line Repair in Big Clifty, KY

Tank propane heats 20% of homes in Big Clifty. There is no service line here in the federal sense, which sounds like a technicality and is actually the whole difference.

Read this first

20% of households in Big Clifty use bottled or tank gas, which puts the supply on the property rather than under the street. There is no utility service line and no meter boundary: the tank, the regulator and the line to the house belong to the owner or the gas supplier by contract.

Source: US Census Bureau, American Community Survey table B25040; the service line boundary is 49 CFR § 192.3.

GaslineSafe is a referral service, not a contractor and not an emergency service. If you suspect a leak, leave and call 911 and your gas utility — not us. Otherwise we connect homeowners with independent contractors. Contractors are required to hold whatever credential their state or municipality demands, and gas work is separately licensed in most of them; every state page sets out who licenses plumbers there and where to check. We carry out no work, we do not set prices, and we never charge homeowners anything — the contractors in our network pay us when we route them a call.

If you smell gas right now

Leave the building on foot. Do not use a phone or a light switch inside. Call 911 and your gas utility from somewhere else, and do not call us — we are a referral service, not an emergency line. The full list, in order.

How Big Clifty is supplied

Where a mains customer has a utility on the other side of a meter, a propane customer has a supplier on the other side of a contract. It is a different relationship and it is worth reading once before it matters.

The emergency response is identical either way. Propane is odorized like natural gas, and the instruction is the same: leave, and call 911 from somewhere else.

Households in Big CliftyShare
Utility (mains) gas2%
Bottled or tank propane20%
Electricity63%
Fuel oil and kerosene2%
Wood and everything else13%

Source: US Census Bureau, American Community Survey 5-year estimates, table B25040 (house heating fuel), 2023 release. Universe: 749 occupied housing units. Read it as fuel rather than as plumbing. The share on utility gas is how many houses burn it, which is the nearest thing published to how many have a service line. Service line definition: 49 CFR § 192.3, via PHMSA interpretation PI-12-0003.

Across Kentucky as a whole, 37% of households are on mains gas and 5% on tank propane. Big Clifty sits 35 points below the state on mains; its propane share carries too wide a margin of error to compare. A state figure would flatten exactly that difference, which is the reason these pages are built town by town instead.

Before anyone digs on the property

One free call before any excavation. PHMSA is blunt about why: excavation damage is the leading cause of pipeline incidents, and 8-1-1 raises the odds of avoiding one to 99 in 100. It applies to a fence post as much as a foundation.

Source: PHMSA, 811 Day.

What to ask whoever quotes it

Ask which side of the meter the work is on before anything else. On the utility side it may not be a contractor job at all, and a quote that has not established that has not established whose problem it is.

Other Kentucky towns we route in

Everywhere we route in Kentucky

Checking a plumber in Kentucky

Kentucky licenses are issued by the Kentucky Department of Housing, Buildings and Construction, Division of Plumbing, which publishes a public search you can use before work begins.

Gas work is separately permitted and separately licensed in most jurisdictions, so ask specifically about gas rather than plumbing in general.

For repair work, not for a suspected leak.If you can smell gas, leave and call 911 or your utility from outside; this is the wrong number for that. For everything else — a line, a meter, an appliance connection — we will route you to a contractor covering your area, free of charge to you. Gas is one part of what Big Clifty calls us about.

Call (888) 752-8038
Call (888) 752-8038