If you smell gas, do not use this site. Leave the building on foot, do not use a phone, a light switch or anything else that could ignite, and call 911 and your gas utility from somewhere else. Do not call us — we are a referral service and we are not an emergency line. What to do, in order.

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Gas Line Repair in Willow Springs, IL

Most of Willow Springs is on the gas main: 87% of households. That means a meter on the wall and a service line under the ground, and a boundary between them that federal rules put in a specific place.

Read this first

Responsibility changes hands at the meter outlet. The line under the ground between the street and the meter is the utility's up to that point, and the yard line and house piping after it are the property owner's. 87% of homes in Willow Springs heat with utility gas.

Source: US Census Bureau, American Community Survey table B25040; the service line boundary is 49 CFR § 192.3.

GaslineSafe is a referral service, not a contractor and not an emergency service. If you suspect a leak, leave and call 911 and your gas utility — not us. Otherwise we connect homeowners with independent contractors. Contractors are required to hold whatever credential their state or municipality demands, and gas work is separately licensed in most of them; every state page sets out who licenses plumbers there and where to check. We carry out no work, we do not set prices, and we never charge homeowners anything — the contractors in our network pay us when we route them a call.

If you smell gas right now

Leave the building on foot. Do not use a phone or a light switch inside. Call 911 and your gas utility from somewhere else, and do not call us — we are a referral service, not an emergency line. The full list, in order.

How Willow Springs is supplied

49 CFR § 192.3 fixes the end of the service line at the meter outlet. It is a precise answer to a narrow question, and it is not the same as who is responsible for repairs, which varies by utility and by state.

Establishing which side of the meter a fault is on is the first thing any contractor should do, because it decides whether they are the right person to call.

Households in Willow SpringsShare
Utility (mains) gas87%
Bottled or tank propane1%
Electricity11%
Fuel oil and kerosene0%
Wood and everything else1%

Source: US Census Bureau, American Community Survey 5-year estimates, table B25040 (house heating fuel), 2023 release. Universe: 2,398 occupied housing units. What B25040 measures is the heating fuel, not the connection. It is the closest published proxy for whether there is a buried service line here, and it is a proxy. Service line definition: 49 CFR § 192.3, via PHMSA interpretation PI-12-0003.

Across Illinois as a whole, 82% of households are on mains gas and 2% on tank propane. Willow Springs sits 6 points above the state on mains and about level with it on propane. Averages are where this kind of difference disappears. The figures on this page are the town’s own for that reason.

Before anyone digs on the property

PHMSA describes excavation damage as the leading cause of pipeline incidents, and puts the effect of one free phone call plainly: someone who calls 8-1-1 before they dig has a 99 percent chance of avoiding an incident, injury, harm to the environment and even death.

Source: PHMSA, 811 Day.

What to ask whoever quotes it

Ask what they will do about the existing load. Adding an appliance changes what the existing pipe has to deliver, and sizing is a calculation against the whole system rather than the new run alone.

Other Illinois towns we route in

Everywhere we route in Illinois

Checking a plumber in Illinois

Illinois licenses are issued by the Illinois Department of Public Health, Plumbing Program, which publishes a public search you can use before work begins.

Gas work is separately permitted and separately licensed in most jurisdictions, so ask specifically about gas rather than plumbing in general.

For repair work, not for a suspected leak.If you can smell gas, leave and call 911 or your utility from outside; this is the wrong number for that. For everything else — a line, a meter, an appliance connection — we will route you to a contractor covering your area, free of charge to you. Gas is one part of what Willow Springs calls us about.

Call (888) 752-8038
Call (888) 752-8038