Gas Line Repair in Highwood, IL
In Highwood the mains connection is the norm at 90% of households, with 0% on tank propane. Knowing which you have is the first step and it takes one look at the wall.
Read this first
The utility's regulated line ends at the meter outlet and the piping beyond it belongs to the property owner. That boundary decides most gas line questions in Highwood, where 90% of households heat with utility gas and a buried service line runs from the street on most properties.
Source: US Census Bureau, American Community Survey table B25040; the service line boundary is 49 CFR § 192.3.
If you smell gas right now
Leave the building on foot. Do not use a phone or a light switch inside. Call 911 and your gas utility from somewhere else, and do not call us — we are a referral service, not an emergency line. The full list, in order.
How Highwood is supplied
Under 49 CFR § 192.3, a service line ends at "the outlet of the customer meter or at the connection to a customer’s piping, whichever is further downstream". Upstream of the meter is the operator’s regulated line. Downstream is customer piping, under local code.
That is where the regulated line stops. Who pays is a separate question set by tariff and state regulation, and it is worth asking your utility rather than assuming.
| Households in Highwood | Share |
|---|---|
| Utility (mains) gas | 90% |
| Bottled or tank propane | 0% |
| Electricity | 6% |
| Fuel oil and kerosene | 0% |
| Wood and everything else | 4% |
Source: US Census Bureau, American Community Survey 5-year estimates, table B25040 (house heating fuel), 2023 release. Universe: 1,937 occupied housing units. B25040 records what heats the house, which is the best available guide to whether a property has mains gas or a tank — it does not count service lines directly. Service line definition: 49 CFR § 192.3, via PHMSA interpretation PI-12-0003.
Across Illinois as a whole, 82% of households are on mains gas and 2% on tank propane. Highwood sits 8 points above the state on mains and 2 points below it on propane. Averages are where this kind of difference disappears. The figures on this page are the town’s own for that reason.
Before anyone digs on the property
Excavation damage remains the leading cause of pipeline incidents according to PHMSA. That is not a fact about pipelines so much as a fact about gardening, and the prevention is one free call to 8-1-1 before the first spade goes in.
Source: PHMSA, 811 Day.
What to ask whoever quotes it
If any part of the job is in the ground, ask when they are calling 8-1-1 and whether a private line may be in the way. Both answers should come before the excavation, not during it.
Other Illinois towns we route in
- Glenwood 81% mains gas · 0% tank propane
- Lockport 92% mains gas · under 1% tank propane
- Winfield 97% mains gas · under 1% tank propane
- Dundee 84% mains gas · 2% tank propane
- Mount Morris 70% mains gas · 7% tank propane
Checking a plumber in Illinois
Illinois licenses are issued by the Illinois Department of Public Health, Plumbing Program, which publishes a public search you can use before work begins.
Gas work is separately permitted and separately licensed in most jurisdictions, so ask specifically about gas rather than plumbing in general.
For repair work, not for a suspected leak.If you can smell gas, leave and call 911 or your utility from outside; this is the wrong number for that. For everything else — a line, a meter, an appliance connection — we will route you to a contractor covering your area, free of charge to you. Any Highwood job, gas or otherwise, is routed from here.
Call (888) 752-8038