If you smell gas, do not use this site. Leave the building on foot, do not use a phone, a light switch or anything else that could ignite, and call 911 and your gas utility from somewhere else. Do not call us — we are a referral service and we are not an emergency line. What to do, in order.

(888) 752-8038

HomeHawaii › Kapolei

Gas Line Repair in Kapolei, HI

Gas reaches 5% of households in Kapolei. Where it is present it works the same way as anywhere; there is simply much less of it here than in most of the country.

Read this first

In Kapolei, gas heats 5% of households and electricity heats most of the rest. A property with gas there is likelier to have a tank than a utility connection, so there is often no meter boundary in the picture at all.

Source: US Census Bureau, American Community Survey table B25040; the service line boundary is 49 CFR § 192.3.

GaslineSafe is a referral service, not a contractor and not an emergency service. If you suspect a leak, leave and call 911 and your gas utility — not us. Otherwise we connect homeowners with independent contractors. Contractors are required to hold whatever credential their state or municipality demands, and gas work is separately licensed in most of them; every state page sets out who licenses plumbers there and where to check. We carry out no work, we do not set prices, and we never charge homeowners anything — the contractors in our network pay us when we route them a call.

If you smell gas right now

Leave the building on foot. Do not use a phone or a light switch inside. Call 911 and your gas utility from somewhere else, and do not call us — we are a referral service, not an emergency line. The full list, in order.

How Kapolei is supplied

Low local gas use does not make a buried line safer or a leak less serious. It makes the subject less familiar, which is a different problem and arguably a worse one.

The emergency response does not vary at all: leave on foot, no phones or switches inside, call 911 from elsewhere.

Households in KapoleiShare
Utility (mains) gas4%
Bottled or tank propane1%
Electricity52%
Fuel oil and kerosene0%
Wood and everything else44%

Source: US Census Bureau, American Community Survey 5-year estimates, table B25040 (house heating fuel), 2023 release. Universe: 15,054 occupied housing units. B25040 records what heats the house, which is the best available guide to whether a property has mains gas or a tank — it does not count service lines directly. Service line definition: 49 CFR § 192.3, via PHMSA interpretation PI-12-0003.

Across Hawaii as a whole, 3% of households are on mains gas and 1% on tank propane. Kapolei sits about level with the state on mains and about level with it on propane. The state number would tell you something true about the state and very little about here, which is why it is not the number above.

Before anyone digs on the property

The single most dangerous thing most people will ever do to a gas line is put a spade through it. PHMSA calls excavation damage the leading cause of pipeline incidents; 8-1-1 is a nationwide toll-free number to call before any excavation, and calling it gives a 99 percent chance of avoiding an incident.

Source: PHMSA, 811 Day.

What to ask whoever quotes it

Ask what is being left behind: where the new pipe runs, at what depth, and whether you will get a photograph of the trench before it is filled. That record will not exist anywhere else and you will want it eventually.

Other Hawaii towns we route in

  • Wahiawa 3% mains gas · 1% tank propane
  • Hawi 3% mains gas · 4% tank propane
  • Ocean View 3% mains gas · 12% tank propane
  • Kahuku 0% mains gas · 1% tank propane
  • Haiku 1% mains gas · 6% tank propane

Everywhere we route in Hawaii

Checking a plumber in Hawaii

Hawaii licenses are issued by the Hawaii Department of Commerce and Consumer Affairs, Professional and Vocational Licensing, which publishes a public search you can use before work begins.

Gas work is separately permitted and separately licensed in most jurisdictions, so ask specifically about gas rather than plumbing in general.

For repair work, not for a suspected leak.If you can smell gas, leave and call 911 or your utility from outside; this is the wrong number for that. For everything else — a line, a meter, an appliance connection — we will route you to a contractor covering your area, free of charge to you. We serve Kapolei for plumbing that has nothing to do with gas.

Call (888) 752-8038
Call (888) 752-8038