Gas Line Repair in Kailua Kona, HI
Kailua Kona is largely a town without gas: 5% of households use it at all. That makes the buried service line a minority arrangement, and the people who have one worth talking to specifically.
Read this first
Gas of any kind reaches only 5% of households in Kailua Kona, so most homes there have no gas line at all. Where one exists it is more often a tank than a main, which puts the installation on the property rather than behind a meter.
Source: US Census Bureau, American Community Survey table B25040; the service line boundary is 49 CFR § 192.3.
If you smell gas right now
Leave the building on foot. Do not use a phone or a light switch inside. Call 911 and your gas utility from somewhere else, and do not call us — we are a referral service, not an emergency line. The full list, in order.
How Kailua Kona is supplied
With gas this uncommon locally, the useful question is which arrangement you have rather than what the town does. A mains connection has a meter and a federal boundary; a tank has neither.
| Households in Kailua Kona | Share |
|---|---|
| Utility (mains) gas | 1% |
| Bottled or tank propane | 3% |
| Electricity | 27% |
| Fuel oil and kerosene | 0% |
| Wood and everything else | 68% |
Source: US Census Bureau, American Community Survey 5-year estimates, table B25040 (house heating fuel), 2023 release. Universe: 14,149 occupied housing units. B25040 is a fuel count, not an infrastructure count. It tells you what burns in these houses, from which the arrangement follows — but it is an inference, not a meter reading. Service line definition: 49 CFR § 192.3, via PHMSA interpretation PI-12-0003.
Across Hawaii as a whole, 3% of households are on mains gas and 1% on tank propane. Kailua Kona sits 2 points below the state on mains and 2 points above it on propane. The state number would tell you something true about the state and very little about here, which is why it is not the number above.
Before anyone digs on the property
PHMSA describes excavation damage as the leading cause of pipeline incidents, and puts the effect of one free phone call plainly: someone who calls 8-1-1 before they dig has a 99 percent chance of avoiding an incident, injury, harm to the environment and even death.
Source: PHMSA, 811 Day.
What to ask whoever quotes it
Ask them to describe the fault before they price it. "The line needs replacing" is not a diagnosis, and on a buried run the difference between one damaged point and a line at the end of its life is most of the cost.
Other Hawaii towns we route in
- Aiea 3% mains gas · under 1% tank propane
- Ocean View 3% mains gas · 12% tank propane
- Waimanalo 3% mains gas · 2% tank propane
- Kaneohe 2% mains gas · 2% tank propane
- Kahului 1% mains gas · 1% tank propane
Checking a plumber in Hawaii
Hawaii licenses are issued by the Hawaii Department of Commerce and Consumer Affairs, Professional and Vocational Licensing, which publishes a public search you can use before work begins.
Gas work is separately permitted and separately licensed in most jurisdictions, so ask specifically about gas rather than plumbing in general.
For repair work, not for a suspected leak.If you can smell gas, leave and call 911 or your utility from outside; this is the wrong number for that. For everything else — a line, a meter, an appliance connection — we will route you to a contractor covering your area, free of charge to you. Non-emergency work in Kailua Kona goes through this number as well.
Call (888) 752-8038