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Gas Line Repair in San Rafael, CA
65% of households in San Rafael heat with utility gas, which means a buried service line runs from the street to a meter on most of these properties. Where that line ends is a federal definition, and it decides who repairs what.
Read this first
Responsibility changes hands at the meter outlet. The line under the ground between the street and the meter is the utility's up to that point, and the yard line and house piping after it are the property owner's. 65% of homes in San Rafael heat with utility gas.
Source: US Census Bureau, American Community Survey table B25040; the service line boundary is 49 CFR § 192.3.
If you smell gas right now
Leave the building on foot. Do not use a phone or a light switch inside. Call 911 and your gas utility from somewhere else, and do not call us — we are a referral service, not an emergency line. The full list, in order.
How San Rafael is supplied
Everything upstream of the meter outlet is the operator’s service line under 49 CFR § 192.3. Everything after it is customer piping under local code. That single point is what a contractor establishes before quoting.
It is also why the answer to "is this my problem" is sometimes no, and why it is worth asking before assuming it is yes.
| Households in San Rafael | Share |
|---|---|
| Utility (mains) gas | 65% |
| Bottled or tank propane | 3% |
| Electricity | 30% |
| Fuel oil and kerosene | 0% |
| Wood and everything else | 2% |
Source: US Census Bureau, American Community Survey 5-year estimates, table B25040 (house heating fuel), 2023 release. Universe: 27,889 occupied housing units. This is the heating-fuel table. It does not enumerate service lines, and no table does at this geography; what it gives is the best available indication of which arrangement a property is on. Service line definition: 49 CFR § 192.3, via PHMSA interpretation PI-12-0003.
Across California as a whole, 65% of households are on mains gas and 2% on tank propane. San Rafael sits about level with the state on mains and about level with it on propane. A state figure would flatten exactly that difference, which is the reason these pages are built town by town instead.
Before anyone digs on the property
A locate before digging is free, and PHMSA is unambiguous about the value — excavation damage is the leading cause of pipeline incidents and calling 8-1-1 first avoids one 99 times in a hundred. The gap to ask about is private buried line, which a standard locate may not mark.
Source: PHMSA, 811 Day.
What to ask whoever quotes it
Ask which side of the meter the work is on before anything else. On the utility side it may not be a contractor job at all, and a quote that has not established that has not established whose problem it is.
Other California towns we route in
- Belvedere Tiburon 75% mains gas · 1% tank propane
- Orinda 82% mains gas · 1% tank propane
- Cerritos 77% mains gas · 2% tank propane
- La Quinta 57% mains gas · 4% tank propane
- Hydesville 33% mains gas · 10% tank propane
Checking a plumber in California
California licenses are issued by the Contractors State License Board, which publishes a public search you can use before work begins. California licenses the C-36 plumbing contractor; there is no state journeyman license.
Gas work is separately permitted and separately licensed in most jurisdictions, so ask specifically about gas rather than plumbing in general.
For repair work, not for a suspected leak.If you can smell gas, leave and call 911 or your utility from outside; this is the wrong number for that. For everything else — a line, a meter, an appliance connection — we will route you to a contractor covering your area, free of charge to you. Gas is one part of what San Rafael calls us about.
Call (888) 752-8038