Gas Line Repair in Bentonville, AR
Utility gas heats 53% of homes in Bentonville. That puts a buried service line and a meter on most properties here, and puts the boundary between the two sides of the system exactly at the meter.
Read this first
Responsibility changes hands at the meter outlet. The line under the ground between the street and the meter is the utility's up to that point, and the yard line and house piping after it are the property owner's. 53% of homes in Bentonville heat with utility gas.
Source: US Census Bureau, American Community Survey table B25040; the service line boundary is 49 CFR § 192.3.
If you smell gas right now
Leave the building on foot. Do not use a phone or a light switch inside. Call 911 and your gas utility from somewhere else, and do not call us — we are a referral service, not an emergency line. The full list, in order.
How Bentonville is supplied
Under 49 CFR § 192.3, a service line ends at "the outlet of the customer meter or at the connection to a customer’s piping, whichever is further downstream". Upstream of the meter is the operator’s regulated line. Downstream is customer piping, under local code.
That is where the regulated line stops. Who pays is a separate question set by tariff and state regulation, and it is worth asking your utility rather than assuming.
| Households in Bentonville | Share |
|---|---|
| Utility (mains) gas | 53% |
| Bottled or tank propane | 5% |
| Electricity | 42% |
| Fuel oil and kerosene | 0% |
| Wood and everything else | 1% |
Source: US Census Bureau, American Community Survey 5-year estimates, table B25040 (house heating fuel), 2023 release. Universe: 14,485 occupied housing units. This is the heating-fuel table. It does not enumerate service lines, and no table does at this geography; what it gives is the best available indication of which arrangement a property is on. Service line definition: 49 CFR § 192.3, via PHMSA interpretation PI-12-0003.
Across Arkansas as a whole, 46% of households are on mains gas and 5% on tank propane. Bentonville sits 7 points above the state on mains and about level with it on propane. That is the gap a statewide number papers over, and the reason the figures above are this town’s rather than the state’s.
Before anyone digs on the property
Excavation damage remains the leading cause of pipeline incidents according to PHMSA. That is not a fact about pipelines so much as a fact about gardening, and the prevention is one free call to 8-1-1 before the first spade goes in.
Source: PHMSA, 811 Day.
What to ask whoever quotes it
Ask how the work will be tested and what happens at the end of it. An inspection on gas work is normal rather than a complication, and a contractor who treats it as one is telling you something.
Other Arkansas towns we route in
- Alma 33% mains gas · 3% tank propane
- Fort Smith 49% mains gas · 1% tank propane
- Farmington 53% mains gas · 4% tank propane
- Van Buren 47% mains gas · 2% tank propane
- Summers 11% mains gas · 8% tank propane
Checking a plumber in Arkansas
Arkansas licenses are issued by the Arkansas Department of Health, Plumbing and Natural Gas Section, which publishes a public search you can use before work begins.
Gas work is separately permitted and separately licensed in most jurisdictions, so ask specifically about gas rather than plumbing in general.
For repair work, not for a suspected leak.If you can smell gas, leave and call 911 or your utility from outside; this is the wrong number for that. For everything else — a line, a meter, an appliance connection — we will route you to a contractor covering your area, free of charge to you. Non-emergency work in Bentonville goes through this number as well.
Call (888) 752-8038